UPSTATE CONCERT HALL DOES NOT PARTICIPATE WITH ANY TICKET VENDOR BESIDES TICKETMASTER & NORTHERN LIGHTS SMOKE SHOP. VIP TICKETING IS AVAILABLE THROUGH BAND’S WEBSITES. IF YOU BUY TICKETS FROM A SECONDARY VENDOR WE ARE NOT LIABLE IF THEY ARE FRAUDULENT TICKETS.
HERE IS A LIST OF A FEW VIP TICKETING COMPANIES THAT WE USE THE MOST:
SOUND CHECK HOLLYWOOD
ANY TICKETS WON THROUGH A RADIO STATION, FACEBOOK OR ANY OTHER PLACE ARE NON-TRANSFERABLE.
IF YOU HAD A PROBLEM WITH PRINTING YOUR TICKETS YOU PURCHASED THROUGH TICKETMASTER, HAVEN’T RECEIVED YOUR TICKETS THAT YOU PURCHASED THROUGH TICKETMASTER PLEASE CONTACT THEM. WE CANNOT FIX THAT FOR YOU HERE. YOU NEED YOUR TICKET TO GAIN ENTRY UNLESS YOU ARE ON WILL CALL IN WHICH CASE YOUR NAME WILL BE ON A LIST. PLEASE MAKE SURE YOU KNOW WHERE YOU PURCHASED YOUR TICKET FROM.
Tickets may be purchased with no service charge in person at the:
Upstate Concert Hall Box Office
Order by phone with a $7.00 service fee by calling
(please note: We do not take phone orders day of show or if a show is close to selling out)
Northern Lights Smoke Shop
There is a $1.00 handling fee per ticket
30 Fuller Rd
Colonie, NY 12205
Mon-Thurs: 9am to 9pm
Fri & Sat: 9am to 10pm
Sun: 10am to 8pm
MUST BE 18+ TO PURCHASE TICKETS HERE!! NO EXCEPTIONS. CASH ONLY!!
Online at Ticketmaster
Or Any Ticketmaster outlet. (Walmart is now a Ticketmaster Vendor)
Or you can call them at 1-800-653-8000
Box Office Hours:
Monday – Friday 11:00am – 4:00pm, extended hours on nights of shows. The Box Office will be open on weekends when there is a show, hours may vary. Tickets can also always be purchased at the bar.
Upstate Concert Hall Age Policy:
You must be 16 years of age or older to attend any event at Upstate Concert Hall. Those under the age of 16 must be accompanied by a parent or legal guardian whom is over the age of 21. This age policy applies to all events unless otherwise specifically noted. If no age restriction is noted on any event or performance, it should be assumed that the Upstate Concert Hall Age Policy is still in effect. There are no exceptions to the Upstate Concert Hall Age Policy unless explicitly stated by Upstate Concert Hall management. All patrons will be required to show valid photo identification before entering Upstate Concert Hall. If you have any questions regarding the Upstate Concert Hall Age Policy, please contact the box office at (518) 371-0012.